Here are answers to some of the Frequently Asked Questions we get asked regarding some of our livestreams:

Initial Access

To access the livestreams on ultimatepool.tv, you will need an Ultimate Pool account. It is completely free to open an account.

If you haven’t already got an account, please click on the ‘Join’ box that you will find on the menu column.

We may send you a link via email to activate your account (please check your spam/junk box if you don’t receive this). This link may already be hyperlinked – if not, please copy and paste into your address bar.

If you see an error after clicking on the activation link, your account is already active.

To watch the livestreams, you will need to be logged in.

Livestream table options are either found on the homepage of ultimatepool.tv or with the relevant event under the ‘Tournaments’ tab.

Livestream Issues

If you have clicked a link through the Facebook browser/app, our livestreaming may not work. We suggest you try accessing our website/coverage through a different browser.

If this doesn’t work, we suggest rebooting your device or changing your device to view.

The optimum internet speed to view our livestream coverage should ideally be at least 10mb.

NOTE: If you are a UK viewer, you may not be able to view Table 1 on the livestream whilst it is live on TV (due to contractual obligations)

Video on demand

All our livestream content is ‘video on demand’, therefore you can go back and watch the action.

If you are in the UK, you may not be able to view the main TV table as 'video on demand' for seven days (due to contractual obligations).

We are looking at ways to ‘chapter’ each match for each table for each day, to improve viewer experience.